Because we are a multi-brand marketplace, brand partners fulfill and ship orders. Curated Sense LLC remains your merchant of record and support contact.
What to expect
- Processing: Many partners process within 1–5 business days; some made-to-order or specialty items take longer (noted on the product page when available).
- Transit: Domestic U.S. delivery commonly lands in about 3–10 business days after shipment, depending on carrier and service level.
- Multi-brand orders: Items from different brands usually ship separately and may arrive on different days. You will not be charged multiple times by brand partners.
- Tracking: Sent to your email when available from the fulfilling partner.
Shipping costs
Rates are calculated at checkout based on destination, package dimensions/weight, and the fulfilling partner’s methods. Promotions or free-shipping thresholds — when offered — will appear at checkout or on the relevant campaign page.
Delays & issues
Weather, carrier disruptions, and peak seasons can extend timelines. If tracking stalls or a package is marked delivered but missing, contact us via Contact within 7 days and we’ll work with the brand partner and carrier.
International & restricted destinations
Not all partners ship to all countries. Checkout will show whether your address is eligible for the items in your cart. Duties/taxes, where applicable, are the recipient’s responsibility unless stated otherwise at checkout.
Wrong address
Please double-check your shipping address before placing the order. If you notice an error immediately after purchase, contact us as soon as possible — we may be able to update the address only if the brand partner has not already shipped.